Every agency we route to
180 official complaint intakes: 27 federal agencies, plus the attorney general's consumer protection office, insurance regulator, and utilities commission for all 50 states and DC. Each link goes straight to the agency's own complaint form.
Federal · 27 agencies
Consumer protection
FBI Internet Crime Complaint Center (IC3)
IC3 is the FBI's central intake point for cyber-enabled crime reports, covering online fraud and scams, business email compromise, ransomware, account takeovers, and investment fraud. Reports are analyzed and may be referred to FBI field offices and other law enforcement partners for possible investigation, but IC3 does not contact filers directly, does not recover funds, and does not respond individually to every report.
Consumer protection
Federal Trade Commission (FTC) - IdentityTheft.gov
IdentityTheft.gov is the FTC's dedicated site for reporting identity theft and getting a free, personalized recovery plan, including pre-filled letters and forms to send to credit bureaus, businesses, and debt collectors. It is the official government resource for both reporting and recovering from identity theft, though it does not investigate individual criminal cases itself.
Consumer protection
Federal Trade Commission (FTC) - ReportFraud.ftc.gov
ReportFraud.ftc.gov is the FTC's central portal for reporting scams, fraud, and bad business practices, including imposter scams, unwanted calls, and deceptive advertising. Reports feed into the FTC's Consumer Sentinel law-enforcement database used by thousands of civil and criminal investigators nationwide, but the FTC generally does not resolve individual disputes or respond to each complainant directly.
Consumer protection
US Postal Inspection Service (USPIS)
USPIS is the federal law enforcement arm of the US Postal Service, investigating mail fraud, mail theft, identity theft conducted through the mail, and other postal crimes. The public can report incidents through the agency's online "Report a Crime" hub, which routes reports to the appropriate specific complaint form, or by calling the hotline. Reports support criminal investigations and prosecutions of mail-related crimes.
Money & banking
Consumer Financial Protection Bureau (CFPB)
The CFPB is the federal agency that regulates consumer financial products and services, including credit cards, mortgages, student loans, auto loans, debt collection, and credit reporting. It forwards complaints to companies for a response (typically within 15 days) and publishes complaint data, but it does not act as your attorney or guarantee a specific resolution to your dispute.
Money & banking
Federal Deposit Insurance Corporation (FDIC)
The FDIC's Consumer Response Unit handles written complaints about FDIC-supervised, state-chartered banks that are not members of the Federal Reserve System. Complaints are submitted through the FDIC Information and Support Center; if the bank involved is not primarily regulated by the FDIC, the complaint is referred to the correct federal banking regulator instead of being investigated by the FDIC.
Money & banking
Federal Reserve Consumer Help
Federal Reserve Consumer Help (FRCH) handles complaints about state-chartered banks that are members of the Federal Reserve System, as well as questions about Federal Reserve regulations. FRCH forwards complaints to the appropriate federal regulator or Reserve Bank for investigation and sends an acknowledgement letter within about 15 business days; it does not investigate complaints about banks it does not supervise.
Money & banking
Federal Student Aid, Feedback and Ombudsman System (US Department of Education)
Federal Student Aid's Feedback System lets borrowers submit complaints and questions about federal student loans, loan servicers, repayment plans, and financial aid processing. Unresolved disputes can be escalated to the FSA Ombudsman Group, which works impartially to resolve disagreements between borrowers and their loan servicers. Submissions are made through an online form on studentaid.gov.
Money & banking
National Credit Union Administration (NCUA)
The NCUA is the federal regulator of federal credit unions and insurer of deposits at federally insured credit unions, and its Consumer Assistance Center handles member complaints about those institutions. Complaints are submitted through the online portal at MyCreditUnion.gov; the NCUA generally does not have jurisdiction over state-chartered, privately insured credit unions.
Money & banking
Office of the Comptroller of the Currency (OCC) - HelpWithMyBank
The OCC's Customer Assistance Group handles complaints against national banks and federal savings associations (institutions with "National Association," "N.A.," or "FSB" in their name). HelpWithMyBank.gov walks consumers through confirming the OCC regulates their bank, resolving the issue with the bank first, and then filing online; the OCC cannot give legal advice or act as a court of law and only handles matters within its supervisory jurisdiction.
Health & safety
Centers for Medicare & Medicaid Services (CMS) — Medicare Complaint Form
Medicare.gov's complaint form lets beneficiaries report concerns about the quality of care, service, or billing from Medicare providers, plans, or suppliers. Submissions are reviewed by CMS and, when unresolved, can be escalated to the Medicare Beneficiary Ombudsman for further help. Complaints can also be filed by calling 1-800-MEDICARE.
Health & safety
FDA MedWatch (US Food and Drug Administration)
MedWatch is the FDA's safety information and adverse event reporting program for problems with human drugs, biologics, medical devices, dietary supplements, infant formula, and cosmetics. Consumers and health professionals can report serious reactions, product quality defects, or use errors through an online portal or by submitting FDA Form 3500B. Reports feed into FDA safety monitoring and can prompt safety alerts or recalls.
Health & safety
USDA Food Safety and Inspection Service (FSIS)
FSIS is responsible for the safety of the nation's commercial supply of meat, poultry, and processed egg products, and accepts consumer reports of contamination, mislabeling, foreign objects, or illness linked to these products. Reports can trigger product recalls and inspections of processing facilities. Complaints can be filed online or through the USDA Meat and Poultry Hotline.
Housing
U.S. Department of Housing and Urban Development (HUD) - Office of Fair Housing and Equal Opportunity
HUD's Office of Fair Housing and Equal Opportunity (FHEO) investigates complaints of housing discrimination based on race, color, religion, national origin, sex, familial status, or disability, covering rental, sales, lending, and mortgage/housing-related discrimination. Complaints can be filed online, by phone, or by mail using HUD Form 903, and generally must be filed within one year of the alleged violation; HUD does not require complainants to have an attorney to file.
Work & pay
National Labor Relations Board (NLRB)
The NLRB investigates unfair labor practice charges against private-sector employers and unions, such as illegal retaliation for organizing, interfering with union activity, or bad-faith bargaining. Charges are filed free of charge (no lawyer required) with the NLRB Regional Office covering the location of the violation, using Board forms and the agency's e-filing system. Board agents investigate and can seek settlements or prosecute violations before an administrative law judge.
Work & pay
Occupational Safety and Health Administration (OSHA)
OSHA accepts complaints from workers about unsafe or unhealthy working conditions, as well as whistleblower complaints alleging retaliation for raising safety concerns. Safety and health complaints can trigger an inspection of the worksite, and complaints can be filed anonymously. Filing options include an online form, phone, fax, mail, or an in-person visit to a local OSHA office.
Work & pay
US Department of Labor, Wage and Hour Division (WHD)
WHD enforces federal wage laws including minimum wage, overtime, unpaid wages, and other Fair Labor Standards Act violations, as well as family and medical leave rights. Workers, regardless of immigration status, can file a confidential complaint, and WHD will not disclose the complainant's identity or that a complaint was filed. Complaints can be submitted online, by phone, or in person at a local field office.
Work & pay
US Equal Employment Opportunity Commission (EEOC)
The EEOC investigates charges of workplace discrimination based on race, color, religion, sex, national origin, age, disability, or genetic information, including harassment and retaliation. A signed charge must generally be filed within 180 days of the discriminatory act (300 days in states with their own fair employment agency), and can be started online through the EEOC Public Portal. EEOC notifies the employer and may investigate, mediate, or issue a right-to-sue letter.
Privacy
HHS Office for Civil Rights (OCR)
HHS OCR enforces HIPAA's Privacy, Security, and Breach Notification Rules and investigates complaints that a health care provider, health plan, or their business associate mishandled protected health information. Anyone can file a complaint, generally within 180 days of when the violation was discovered, through OCR's online Complaint Portal, by mail, fax, or email. OCR can investigate, require corrective action, or impose civil penalties.
Product safety
US Consumer Product Safety Commission (CPSC) — SaferProducts.gov
SaferProducts.gov is CPSC's public database where consumers can report incidents involving unsafe consumer products such as toys, electronics, furniture, and appliances. Reports help CPSC identify patterns of harm and decide whether to investigate, recall a product, or pursue enforcement against a manufacturer. With the reporter's permission, reports may become publicly searchable on the site.
Investments
Commodity Futures Trading Commission (CFTC)
The CFTC regulates U.S. derivatives markets, including futures, options, and swaps, and its Division of Enforcement accepts tips and complaints about commodities and derivatives fraud such as Ponzi schemes, precious metals scams, and unregistered trading platforms. A separate whistleblower (Form TCR) process exists for those seeking anti-retaliation protection or a monetary award; the standard complaint form is for those not seeking those protections, and the CFTC does not act as counsel for individual complainants.
Investments
Financial Industry Regulatory Authority (FINRA)
FINRA is a self-regulatory organization overseen by the SEC that investigates complaints against brokerage firms and their registered representatives, and can impose sanctions ranging from fines to a bar from the securities industry. FINRA recommends first contacting the broker or firm directly; complaints outside FINRA's jurisdiction may be forwarded to the SEC, CFTC, or another regulator, and FINRA's complaint process is separate from its arbitration/mediation dispute-resolution forum.
Investments
U.S. Securities and Exchange Commission (SEC)
The SEC's Office of Investor Education and Advocacy accepts complaints and tips about brokers, brokerage firms, investment advisers, transfer agents, mutual funds, and other securities-market participants. The SEC reviews submissions to inform examinations and enforcement priorities but generally does not act as an individual's advocate, resolve private disputes, or recover money on a complainant's behalf.
Phone, internet & TV
Federal Communications Commission (FCC) Consumer Complaint Center
The FCC's Consumer Complaint Center lets the public file complaints about phone, internet, TV, and radio services, including billing disputes, service issues, unwanted robocalls and texts, and equipment problems. Complaints are shared with the company involved, which must respond, and aggregate data feeds FCC enforcement and policy. Filing is free and takes about 15 minutes online.
Travel & vehicles
Federal Motor Carrier Safety Administration (FMCSA), Household Goods Program
FMCSA's Protect Your Move program accepts complaints against interstate household goods movers for fraud, holding belongings hostage for extra payment, lost or damaged goods, and other moving-company abuses. Complaints help FMCSA investigate and take enforcement action against rogue movers and brokers. Consumers can file online or by calling the agency's safety hotline.
Travel & vehicles
National Highway Traffic Safety Administration (NHTSA)
NHTSA collects public reports of vehicle, tire, car seat, and equipment safety problems that may indicate a safety defect. Reports are added to a public database and, when patterns emerge across many complaints, can trigger formal defect investigations and recalls. Filing is free and available online, by phone, or by mail.
Travel & vehicles
US Department of Transportation, Office of Aviation Consumer Protection
DOT's Aviation Consumer Protection Division handles air travel complaints about airline service, delays, baggage, refunds, and discrimination based on disability, race, or other protected classes. Complaints are logged and forwarded to the airline, which must acknowledge and respond, and DOT uses the data for enforcement of airline consumer protection rules. Aviation safety and security issues are instead routed to the FAA/TSA.